Privacy Policy

1. Information We Collect

We collect the following types of information:

• Hotel Listing Information: When hotel owners submit listings, we collect business name, address, contact details, descriptions, and photos
• Contact Form Data: Name, email, phone number, and message content when you contact us
• Usage Data: IP address, browser type, pages visited, and time spent on our website
• Cookies: Small data files stored on your device to improve your browsing experience

2. How We Use Your Information

We use the collected information for the following purposes:

• To display hotel listings and help travelers find accommodation
• To communicate with hotel owners regarding their listings
• To respond to inquiries submitted through our contact form
• To improve our website functionality and user experience
• To send important updates about our service
• To prevent fraud and ensure the security of our platform

3. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Your information is stored on secure servers with restricted access. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share information in the following limited circumstances:

• With service providers who assist us in operating our website
• When required by law or to protect our legal rights
• With your explicit consent

5. Cookies and Tracking

HotelsSL.com uses cookies to enhance your browsing experience. Cookies help us remember your preferences and understand how you use our website. You can disable cookies through your browser settings, but this may affect some features of our website.

6. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any websites you visit through our directory.

7. Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request that we correct inaccurate or incomplete data
• Deletion: Request that we delete your personal data
• Objection: Object to the processing of your personal data
• Portability: Request transfer of your data to another service

To exercise these rights, please contact us using the information below.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected. Hotel listing information is retained while the listing remains active. Contact form submissions are retained for up to 12 months unless deletion is requested.

9. Children's Privacy

HotelsSL.com is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will delete the information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: info@hotelssl.com
• Contact Form: Contact Form
• Address: Ceylon Trails & Tours (PVT) LTD, 42 Galle Road, Colombo 03, Sri Lanka